Return policy
Return Policy
We want you to love your purchase! If you’re not satisfied, we accept returns under the following conditions:
Eligibility:
- Items must be returned within 30 days of receipt.
- Products must be unused, unwashed, and in their original condition with tags attached.
- Final sale items, clearance items, and intimate wear (such as panties) are non-refundable due to hygiene reasons.
Return Process:
- Contact our support team at [email protected] to request a return.
- Ship the item back to our return center (address provided after approval).
- Refunds are issued within 5-7 business days after receiving and inspecting the returned item.
Return Shipping Costs:
- Customers are responsible for return shipping fees unless the item was defective or incorrect.